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Monday, March 22, 2010

Job Listing

Looking for a Full Time Customer Service Assistant Trainee at our Richmond branch. This position will provide superior customer service while effectively meeting the needs of the customer by selling and recommending additional Bank products and services.
Duties include but not limited to:
  • Opening all types of asset and liablility accounts, establishing proper identification of new customers and assisting customers with all of their financial questions
  • Maintain a professional appearance and conduct yourself in a professional manner at all times
  • Manage a teller window while maintaining an acceptable balancing record 
  • Develop a thorough knowledge of Bank products and guidelines by attending the required Bank classes
  • Assist team members with duties such as branch balancing and control functions
  • Meet established referral goal
Benefits
401(k), Medical, Dental, Vision, Tuition Reimbursement, Vacation, Gym Membership Reimbursement, Holidays, Pension Plan

Company Profile
Requirements:
  • Superior interpersonal skills
  • Prior cash handling and cutomer service required
  • Prior teller experience preferred
  • Demonstrated sales background
  • Have a desire to learn the banking industry
  • Top quality face-to-face customer service skills: Ability to communicate effectively, both orally and in writing , with customers
  • Must enjoy working with computers to process banking transactions
  • Must be a team player, flexible and lead by example
  • Must be a highly motivated self-starter
  • Proven relationship building skills a plus
  • Assist team in meeting deposit and growth goals
  • Has established an acceptable attendance record
  • Holds a valid Driver's License and access to a reliable means of transportation is required.

We don't believe you will find co-workers anywhere else more dedicated, helpful or professional than the team at Dollar Bank. Our employees continually help reinforce our reputation of outstanding customer service with their friendly, helpful,l knowledgeable and efficient service.
Dollar Bank is an Equal Opportunity Employer

Contact Details
Name: Janet Rosso Email: humanresourcesoh@dollarbank.com Telephone: (216)736-8997

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