Thursday, April 29, 2010

Assoc, Store(Job Number:STO0015K2)

Primary Location

Position Summary
The Store Associate is responsible for positively contributing to the customer shopping experience by providing friendly, knowledgeable and professional service as well as assisting customers with a total solutions purchase. This position is also responsible for the check-in and unloading of freight, stocking merchandise on shelves and cashiering as directed.

Position Responsibilities

1. Seek out and engage customers in a friendly and professional manner and provide impartial, knowledgeable advice about all OfficeMax product offerings.
2. Provide outstanding customer service by effectively engaging customers, identifying their needs, and offering the best solution to successfully close a sale.

3. Elicit information from customers to confidently sell in all areas of the sales floor including but not limited to ImPress, Furniture, Supplies, Technology and other areas including third party resources.
4. Seek and accept coaching and direction from the Store Leadership Team.

5. Support the store's shrink and theft awareness program and advise management of any unusual activity using the various reporting methods provided by the company (800 number, Open Door Policy, contacting Loss Prevention or Human Resources team).
6. When not with customers, keep aisles faced and shelves stocked as directed.
7. Use radios and headsets to answer questions and assist store team members to recommend the best total sales solution.

8. Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.

9. Adhere to all company policies and procedures.

10. Answer the phone promptly and courteously and direct calls to the appropriate party.

11. Ensure that the store is clean and organized and all pricing signage is in order. Assist in cleaning and maintenance of the store as directed.

12. Use all available resources such as @Max Retail, OfficeMax University, and Advantage TV to further associate's knowledge about the company and it's offerings. Utilize that knowledge to educate customers about OfficeMax solutions that fit their needs.
13. Advise Manager on Duty of any issues, special customer requests, customer complaints, etc.
14. Immediately respond and resolve any potential safety hazards, and report to Manager on Duty.

15. Unload and check in freight as directed.
16. Implement new merchandise planograms as directed.
17. Assist in the store's data integrity process: identifying low stock levels, inventory discrepancies and report them to management to ensure an "in-stock" store.

18. Ensure returned merchandise is restocked to the correct location and that all damaged or defective merchandise is labeled and placed in the appropriate area at the end of each shift.

19. Demonstrate a commitment to OfficeMax core values.

20. The position responsibilities outlined above are in no way to be construed as all encompassing.

Other duties, responsibilities and qualifications may be required and/or assigned as necessary.

Position Requirements
· Previous experience in retail/customer service environment preferred
· Ability to work a flexible schedule, including evenings and weekends as necessary
· Ability to interact with customers and associates in a professional, positive and courteous manner
· Ability to interact positively with other associates to promote teamwork
· Ability to use electronic communication devices during all working hours which includes wearing a headset or a device on or in the ear

· Ability to lift and/or move up to 50 pounds occasionally and 25 pounds regularly and climb ladders

· Ability to stand and move about for extended periods of time with only brief periods of sitting Ability

to reach, bend, or stoop to move and handle products

OfficeMax is an Equal Opportunity Employer.

Job Listing

Government Relations Program Associate
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Facility: Cleveland Clinic Foundation (Main Campus)
Department: Government Relations
Job Code: T99568
Schedule: Full Time
Shift: Days
Hours: 8am - 5pm

Under the direction of the Director of the Department of Public Health and Research and the Chief Government Relations Officer, assists in advancing the Clinic's wellness and prevention platforms and gathering the outcomes data required to translate programs to policy. The Program Associate will work towards this department goal specifically through assisting with the following: 1. design, development and implementation of the Clinic public health programs and strategy; 2. managing relationships and communicating with partners, decision makers and/or community leaders to ensure the greatest positive impact to the Clinic and target populations; and 3. securing support for Clinic public health priorities, as well as influencing public health policy changes, through a process of identifying, strategizing, and prioritizing projects. The Program Associate will establish and maintain collaborative relationships with internal and external resources. The Program Associate will also interface with all PHR leadership and the GR team regarding strategies to support operating, programmatic, clinical, capital and research priorities for the Clinic.

Bachelor's degree in public health, health, policy, or related field and/or experience in public health, government relations, public policy or related health field. Must have a thorough understanding of public health and/or health systems research functions including community programming, outcomes based research, healthcare policy and related activities. Strong interpersonal skills for dealing with internal and external education, community and government participants. Excellent written and oral communication/public presentation skills. Ability to function well as a team member and independently on a variety of planned and unplanned projects and daily activities. Ability to manage multiple projects simultaneously. Excellent organization and decision-making skills. Ability to work independently, under pressure and meet deadlines in a fast paced environment. Ability to interact with individuals at all levels of the organization and the government. Must be detailed oriented. Must demonstrate strong initiative. One to two years of relevant experience, preferrably in a public health and/or government relations environment or commiserate experience. Proven ability to perform well in a collaborative environment. Proven ability to thoroughly research and analyze a program, prepare a clear and concise report and make recommendations. Proven ability to establish and maintain friendly and cooperative relations with individuals contacted during the course of work, (e.g., community organization leadership, school district leadership, elected officials, agency heads, university executives, Clinic leadership, staff physicians, etc.). Manual dexterity to operate office equipment. Ability to lift and transport up to 15 pounds. May require extended periods of standing, walking or sitting. Good visual ability through normal or corrected vision.
Visit http://my.clevelandclinic.org/careers/default.aspx to apply

Job Listing

The following job is with Westfield Corporation (the large shopping malls).

Job Description:
Responsible for maintenance of interior and exterior of mall property, including building structures, systems and equipment.

• Tile repair
• Painting interior/exterior as needed
• Maintain all doors in good working order
• Maintain fountains and pools
• Replace light fixtures and bulbs
• Limited electrical work
• Sign repair and replacement
• Minor curb and parking lot repairs
• Clean roof area
• Perform minor plumbing, electrical and carpentry repairs.
• Perform minor masonry, asphalt, concrete and fencing repairs.
• Perform preventative maintenance and repairs to mall equipment and building.
• Set-up and take down mall promotions including staging, curtains, chairs and sound systems.
• Communicate information and instructions with management, tenants and invitees.
• Be able to physically reach all areas of the shopping center.
• Operate mall maintenance equipment.
• Monitor required meters and gauges.
• Pick up litter and debris as necessary.
• Wear and maintain uniform.
• Perform other tasks from time to time as required.

• At least 18 years old.
• Basic mechanical, plumbing and electrical knowledge and experience.
• Read, write and communicate English at acceptable level.
• Valid driver’s license.
• Available and willing to work a flexible schedule.
• Lift 50 lbs. to a height of 48 inches at any time.
• Acceptable background check.
This is the direct link to the job profile.

Wednesday, April 28, 2010

Job Listing

Technician 2, Nutrition (Job 9101), minimum hourly wage is $11.68 (part-time, 20 hours per week), posted 04/02/10

The nature of this position involves a project funded by NIH. The objective is to understand how natural antioxidants modulate disease progression. This part-time position involves laboratory and animal work functions.

• Maintain mouse colonies

• Breed selected mouse strains

• Genotype mice by PCR

• Maintain careful records and registry of all animals

• Help in basic laboratory maintenance

• Perform radioactive surveys and maintain radioactive logs

1 to 1 ½ years work experience

High school education required; bachelor’s degree preferred

Essential skills
• Transgenic mice handling

• Breeding and genotyping

• Familiar with molecular techniques

External candidates: Please email your resume and cover letter referencing the above job number and title to rhsearch@case.edu

Job Listing

Security Officer 2, Police and Security Services (Job 9130), minimum hourly wage is $12.43, posted 04/27/10

The officer serves the various constituencies of the University in a manner that is consistent with the educational philosophy and principles of the institution. The primary objective of the position is to reduce the threat of physical harm, protect the physical assets of the University and to provide assistance and emergency response services as warranted.

Prior security experience preferable. Must pass a thorough background investigation including criminal history. Candidates will be required to undergo psychological screening and a job related skills assessment.


• High school education required, two-year degree in Law Enforcement/Criminal Justice preferred.

• Possess a valid Ohio operator's license with no significant violations.

Essential Skills

• Have an understanding of the security function within an educational institution.

• Possess the ability to interact in a sensitive, courteous and understanding manner with members of a diverse academic community.

• Good verbal and written communication skills

Technical Skills

• Ability to operate monitors and video cassette recorder.

• Must be familiar with and able to operate fire and security equipment located at the site

External candidates: Please email your resume and cover letter referencing the above job number and title to ddsearch@case.edu

Job Listing


Job Title Customer Service Representative

Requisition # 119222BR

Location United States - Ohio - Garfield Heights

Area of
Interest Customer Service/Member Services


Type Full Time

Posting Job Description ** Start date for the position is May 10th **

Time Warner Cable is seeking motivated, friendly, dependable professionals to consult with our customers regarding billing, general requests, addition of products and services and basic technical questions.

Our goal is to consistently provide a positive, all-inclusive customer experience. To accomplish this, our customer care and sales associates must:

Build customer relationships

˜Own™ every customer™s experience to drive satisfaction and first contact resolution

Understand and achieve sales and retention and goals and objectives

Ensure Customer Satisfaction “ Internal and External

Work independently and in teams to ensure the success of Time Warner Cable

Understand customer needs and expectations on every call to ensure an exceptional customer experience

Receive and respond to a high volume of telephone inquiries from customers and provide expert advice and solutions through consultative selling and problem resolution

Provide all pertinent information to the customer and document it using the appropriate call-tracking system to ensure first contact resolution

Develop and maintain a strong product and customer service knowledge base on a continuous basis via internal training opportunities, external sources, and self-education

Provide Billing and Technical Care

Support customers who have questions about their bill, existing services or potential service enhancements and ensure that expectations have been met prior to ending the call

Work with customers who have accounts that are in past due status to ensure that they understand their options and do not experience any disruption in service

Provide basic technical support over the phone and if necessary schedule service calls to resolve customer issues

Educate customers as to how to solve similar billing and technical issues in the future

Listen to customer concerns and diffuse frustration by providing options and solutions

Drive Value, Awareness and Sales

Provide value-added service by introducing and selling products and services not currently in the customer™s home that might enhance the customer™s overall experience

Initiate customer education opportunities regarding existing products and services to drive awareness and thus increased value

Work with customers in past due status to negotiate a solution that enables uninterrupted service

Document all pertinent information using the appropriate call-tracking system

Develop and maintain a strong product and customer service knowledge base on a continuous basis via internal training opportunities, external sources, and self-education

Demonstrate understanding and appreciation of customer priorities and seek out long-term solutions

Required Skills:
Excellent verbal and written communication skills

Customer service experience (call center or otherwise)

Proven problem solving, analytical and decision making skills.

Ability to negotiate to the best outcome for the customer and company

Solid work experience, history and references

Experience in a fast paced work environment (call center or otherwise)

Ability to multi-task and prioritize

Ability to work in a windows environment and learn additional programs as needed

Sales experience and/or marketing experience is a plus

High school diploma required, Bachelors degree is a plus

Must be flexible, the call center is open 7 days a week, 24 hours a day.

We do not accept unsolicited resumes or telephone calls. All qualified applicants must apply online at www.timewarner.com/careers.

The physical demands for this position are typical to an office environment and must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Thursday, April 15, 2010

Job Listing

• Image Analyst, Ophthalmology (Job 8905), minimum hourly wage is $12.43, posted 01/07/10


Working under moderate supervision, performs readings of ophthalmic images for multi-center clinical trials using image analysis software and image standards.

• Read study images according to reading procedures set forth in the REDIARC/SMRC Manual of Operations

• Provide standardized, reproducible measurements of clinical ophthalmic findings

• Assess quality of all images read

• Regularly perform image reading for quality assurance purposes

• Perform data entry of study data as needed



Bachelor's degree required.


0 to 3 months related experience required. Some digital image analysis experience (preferred)

Essential skills

• Basic research skills

• Computer literacy

• Ability to integrate research findings

Technical skills

Computer skills — data input and word processing

External candidates: Please email your resume and cover letter referencing the above job number and title to jgsearch@case.edu

Job Listing

Research Assistant 1/Image Reader, Ophthalmology (Job 8765), minimum hourly wage is $12.43

Working under moderate supervision, perform readings of ophthalmic images for multi-center clinical trials using image analysis software and image standards.

• Read study photographs according to reading procedures set forth in the REDIARC/SMRC Manual of Operations
• Provide standardized, reproducible measurements of clinical ophthalmic findings.
• Assess study images to evaluate treatment efficacy and to identify adverse events.
• Assess quality of all images read.
• Regularly perform image reading for quality assurance purposes.
• Record results.


0 to 3 months research experience. Some digital image analysis experience preferred.

Bachelor’s of Science degree is required.

Essential skills
• Basic research skills
• Ability to integrate research findings.

Technical skills
  • Computer skills in data input and word processing

External candidates: Please email your resume and cover letter referencing the above job number and title to jgsearch@case.edu