Government Relations Program Associate
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Facility: Cleveland Clinic Foundation (Main Campus)
Department: Government Relations
Job Code: T99568
Schedule: Full Time
Shift: Days
Hours: 8am - 5pm
JOB SUMMARY:
Under the direction of the Director of the Department of Public Health and Research and the Chief Government Relations Officer, assists in advancing the Clinic's wellness and prevention platforms and gathering the outcomes data required to translate programs to policy. The Program Associate will work towards this department goal specifically through assisting with the following: 1. design, development and implementation of the Clinic public health programs and strategy; 2. managing relationships and communicating with partners, decision makers and/or community leaders to ensure the greatest positive impact to the Clinic and target populations; and 3. securing support for Clinic public health priorities, as well as influencing public health policy changes, through a process of identifying, strategizing, and prioritizing projects. The Program Associate will establish and maintain collaborative relationships with internal and external resources. The Program Associate will also interface with all PHR leadership and the GR team regarding strategies to support operating, programmatic, clinical, capital and research priorities for the Clinic.
MINIMUM QUALIFICATIONS:
Bachelor's degree in public health, health, policy, or related field and/or experience in public health, government relations, public policy or related health field. Must have a thorough understanding of public health and/or health systems research functions including community programming, outcomes based research, healthcare policy and related activities. Strong interpersonal skills for dealing with internal and external education, community and government participants. Excellent written and oral communication/public presentation skills. Ability to function well as a team member and independently on a variety of planned and unplanned projects and daily activities. Ability to manage multiple projects simultaneously. Excellent organization and decision-making skills. Ability to work independently, under pressure and meet deadlines in a fast paced environment. Ability to interact with individuals at all levels of the organization and the government. Must be detailed oriented. Must demonstrate strong initiative. One to two years of relevant experience, preferrably in a public health and/or government relations environment or commiserate experience. Proven ability to perform well in a collaborative environment. Proven ability to thoroughly research and analyze a program, prepare a clear and concise report and make recommendations. Proven ability to establish and maintain friendly and cooperative relations with individuals contacted during the course of work, (e.g., community organization leadership, school district leadership, elected officials, agency heads, university executives, Clinic leadership, staff physicians, etc.). Manual dexterity to operate office equipment. Ability to lift and transport up to 15 pounds. May require extended periods of standing, walking or sitting. Good visual ability through normal or corrected vision.
Visit http://my.clevelandclinic.org/careers/default.aspx to apply
Thursday, April 29, 2010
Job Listing
The following job is with Westfield Corporation (the large shopping malls).
MAINTENANCE ENGINEER - (MM12196)
Job Description:
Responsible for maintenance of interior and exterior of mall property, including building structures, systems and equipment.
JOB RESPONSIBILITIES:
• Tile repair
• Painting interior/exterior as needed
• Maintain all doors in good working order
• Maintain fountains and pools
• Replace light fixtures and bulbs
• Limited electrical work
• Sign repair and replacement
• Minor curb and parking lot repairs
• Clean roof area
• Perform minor plumbing, electrical and carpentry repairs.
• Perform minor masonry, asphalt, concrete and fencing repairs.
• Perform preventative maintenance and repairs to mall equipment and building.
• Set-up and take down mall promotions including staging, curtains, chairs and sound systems.
• Communicate information and instructions with management, tenants and invitees.
• Be able to physically reach all areas of the shopping center.
• Operate mall maintenance equipment.
• Monitor required meters and gauges.
• Pick up litter and debris as necessary.
• Wear and maintain uniform.
• Perform other tasks from time to time as required.
QUALIFICATIONS:
• At least 18 years old.
• Basic mechanical, plumbing and electrical knowledge and experience.
• Read, write and communicate English at acceptable level.
• Valid driver’s license.
• Available and willing to work a flexible schedule.
• Lift 50 lbs. to a height of 48 inches at any time.
• Acceptable background check.
This is the direct link to the job profile.
https://www.recruitingcenter.net/Clients/Westfield/PublicJobs/controller.cfm?jbaction=JobProfile&job_id=12196
MAINTENANCE ENGINEER - (MM12196)
Job Description:
Responsible for maintenance of interior and exterior of mall property, including building structures, systems and equipment.
JOB RESPONSIBILITIES:
• Tile repair
• Painting interior/exterior as needed
• Maintain all doors in good working order
• Maintain fountains and pools
• Replace light fixtures and bulbs
• Limited electrical work
• Sign repair and replacement
• Minor curb and parking lot repairs
• Clean roof area
• Perform minor plumbing, electrical and carpentry repairs.
• Perform minor masonry, asphalt, concrete and fencing repairs.
• Perform preventative maintenance and repairs to mall equipment and building.
• Set-up and take down mall promotions including staging, curtains, chairs and sound systems.
• Communicate information and instructions with management, tenants and invitees.
• Be able to physically reach all areas of the shopping center.
• Operate mall maintenance equipment.
• Monitor required meters and gauges.
• Pick up litter and debris as necessary.
• Wear and maintain uniform.
• Perform other tasks from time to time as required.
QUALIFICATIONS:
• At least 18 years old.
• Basic mechanical, plumbing and electrical knowledge and experience.
• Read, write and communicate English at acceptable level.
• Valid driver’s license.
• Available and willing to work a flexible schedule.
• Lift 50 lbs. to a height of 48 inches at any time.
• Acceptable background check.
This is the direct link to the job profile.
https://www.recruitingcenter.net/Clients/Westfield/PublicJobs/controller.cfm?jbaction=JobProfile&job_id=12196
Wednesday, April 28, 2010
Job Listing
Technician 2, Nutrition (Job 9101), minimum hourly wage is $11.68 (part-time, 20 hours per week), posted 04/02/10
The nature of this position involves a project funded by NIH. The objective is to understand how natural antioxidants modulate disease progression. This part-time position involves laboratory and animal work functions.
• Maintain mouse colonies
• Breed selected mouse strains
• Genotype mice by PCR
• Maintain careful records and registry of all animals
• Help in basic laboratory maintenance
• Perform radioactive surveys and maintain radioactive logs
REQUIREMENTS
Experience
1 to 1 ½ years work experience
Education/licensing
High school education required; bachelor’s degree preferred
Essential skills
• Transgenic mice handling
• Breeding and genotyping
• Familiar with molecular techniques
External candidates: Please email your resume and cover letter referencing the above job number and title to rhsearch@case.edu
The nature of this position involves a project funded by NIH. The objective is to understand how natural antioxidants modulate disease progression. This part-time position involves laboratory and animal work functions.
• Maintain mouse colonies
• Breed selected mouse strains
• Genotype mice by PCR
• Maintain careful records and registry of all animals
• Help in basic laboratory maintenance
• Perform radioactive surveys and maintain radioactive logs
REQUIREMENTS
Experience
1 to 1 ½ years work experience
Education/licensing
High school education required; bachelor’s degree preferred
Essential skills
• Transgenic mice handling
• Breeding and genotyping
• Familiar with molecular techniques
External candidates: Please email your resume and cover letter referencing the above job number and title to rhsearch@case.edu
Job Listing
Security Officer 2, Police and Security Services (Job 9130), minimum hourly wage is $12.43, posted 04/27/10
The officer serves the various constituencies of the University in a manner that is consistent with the educational philosophy and principles of the institution. The primary objective of the position is to reduce the threat of physical harm, protect the physical assets of the University and to provide assistance and emergency response services as warranted.
REQUIREMENTS
Experience
Prior security experience preferable. Must pass a thorough background investigation including criminal history. Candidates will be required to undergo psychological screening and a job related skills assessment.
Education/Licensing
• High school education required, two-year degree in Law Enforcement/Criminal Justice preferred.
• Possess a valid Ohio operator's license with no significant violations.
Essential Skills
• Have an understanding of the security function within an educational institution.
• Possess the ability to interact in a sensitive, courteous and understanding manner with members of a diverse academic community.
• Good verbal and written communication skills
Technical Skills
• Ability to operate monitors and video cassette recorder.
• Must be familiar with and able to operate fire and security equipment located at the site
External candidates: Please email your resume and cover letter referencing the above job number and title to ddsearch@case.edu
The officer serves the various constituencies of the University in a manner that is consistent with the educational philosophy and principles of the institution. The primary objective of the position is to reduce the threat of physical harm, protect the physical assets of the University and to provide assistance and emergency response services as warranted.
REQUIREMENTS
Experience
Prior security experience preferable. Must pass a thorough background investigation including criminal history. Candidates will be required to undergo psychological screening and a job related skills assessment.
Education/Licensing
• High school education required, two-year degree in Law Enforcement/Criminal Justice preferred.
• Possess a valid Ohio operator's license with no significant violations.
Essential Skills
• Have an understanding of the security function within an educational institution.
• Possess the ability to interact in a sensitive, courteous and understanding manner with members of a diverse academic community.
• Good verbal and written communication skills
Technical Skills
• Ability to operate monitors and video cassette recorder.
• Must be familiar with and able to operate fire and security equipment located at the site
External candidates: Please email your resume and cover letter referencing the above job number and title to ddsearch@case.edu
Job Listing
Posting
Job Title Customer Service Representative
Requisition # 119222BR
Location United States - Ohio - Garfield Heights
Area of
Interest Customer Service/Member Services
Position
Type Full Time
Posting Job Description ** Start date for the position is May 10th **
Time Warner Cable is seeking motivated, friendly, dependable professionals to consult with our customers regarding billing, general requests, addition of products and services and basic technical questions.
Our goal is to consistently provide a positive, all-inclusive customer experience. To accomplish this, our customer care and sales associates must:
Build customer relationships
˜Own™ every customer™s experience to drive satisfaction and first contact resolution
Understand and achieve sales and retention and goals and objectives
Responsibilities:
Ensure Customer Satisfaction “ Internal and External
Work independently and in teams to ensure the success of Time Warner Cable
Understand customer needs and expectations on every call to ensure an exceptional customer experience
Receive and respond to a high volume of telephone inquiries from customers and provide expert advice and solutions through consultative selling and problem resolution
Provide all pertinent information to the customer and document it using the appropriate call-tracking system to ensure first contact resolution
Develop and maintain a strong product and customer service knowledge base on a continuous basis via internal training opportunities, external sources, and self-education
Provide Billing and Technical Care
Support customers who have questions about their bill, existing services or potential service enhancements and ensure that expectations have been met prior to ending the call
Work with customers who have accounts that are in past due status to ensure that they understand their options and do not experience any disruption in service
Provide basic technical support over the phone and if necessary schedule service calls to resolve customer issues
Educate customers as to how to solve similar billing and technical issues in the future
Listen to customer concerns and diffuse frustration by providing options and solutions
Drive Value, Awareness and Sales
Provide value-added service by introducing and selling products and services not currently in the customer™s home that might enhance the customer™s overall experience
Initiate customer education opportunities regarding existing products and services to drive awareness and thus increased value
Work with customers in past due status to negotiate a solution that enables uninterrupted service
Document all pertinent information using the appropriate call-tracking system
Develop and maintain a strong product and customer service knowledge base on a continuous basis via internal training opportunities, external sources, and self-education
Demonstrate understanding and appreciation of customer priorities and seek out long-term solutions
Required Skills:
Excellent verbal and written communication skills
Customer service experience (call center or otherwise)
Proven problem solving, analytical and decision making skills.
Ability to negotiate to the best outcome for the customer and company
Solid work experience, history and references
Experience in a fast paced work environment (call center or otherwise)
Ability to multi-task and prioritize
Ability to work in a windows environment and learn additional programs as needed
Sales experience and/or marketing experience is a plus
High school diploma required, Bachelors degree is a plus
Shift:
Must be flexible, the call center is open 7 days a week, 24 hours a day.
We do not accept unsolicited resumes or telephone calls. All qualified applicants must apply online at www.timewarner.com/careers.
The physical demands for this position are typical to an office environment and must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Title Customer Service Representative
Requisition # 119222BR
Location United States - Ohio - Garfield Heights
Area of
Interest Customer Service/Member Services
Position
Type Full Time
Posting Job Description ** Start date for the position is May 10th **
Time Warner Cable is seeking motivated, friendly, dependable professionals to consult with our customers regarding billing, general requests, addition of products and services and basic technical questions.
Our goal is to consistently provide a positive, all-inclusive customer experience. To accomplish this, our customer care and sales associates must:
Build customer relationships
˜Own™ every customer™s experience to drive satisfaction and first contact resolution
Understand and achieve sales and retention and goals and objectives
Responsibilities:
Ensure Customer Satisfaction “ Internal and External
Work independently and in teams to ensure the success of Time Warner Cable
Understand customer needs and expectations on every call to ensure an exceptional customer experience
Receive and respond to a high volume of telephone inquiries from customers and provide expert advice and solutions through consultative selling and problem resolution
Provide all pertinent information to the customer and document it using the appropriate call-tracking system to ensure first contact resolution
Develop and maintain a strong product and customer service knowledge base on a continuous basis via internal training opportunities, external sources, and self-education
Provide Billing and Technical Care
Support customers who have questions about their bill, existing services or potential service enhancements and ensure that expectations have been met prior to ending the call
Work with customers who have accounts that are in past due status to ensure that they understand their options and do not experience any disruption in service
Provide basic technical support over the phone and if necessary schedule service calls to resolve customer issues
Educate customers as to how to solve similar billing and technical issues in the future
Listen to customer concerns and diffuse frustration by providing options and solutions
Drive Value, Awareness and Sales
Provide value-added service by introducing and selling products and services not currently in the customer™s home that might enhance the customer™s overall experience
Initiate customer education opportunities regarding existing products and services to drive awareness and thus increased value
Work with customers in past due status to negotiate a solution that enables uninterrupted service
Document all pertinent information using the appropriate call-tracking system
Develop and maintain a strong product and customer service knowledge base on a continuous basis via internal training opportunities, external sources, and self-education
Demonstrate understanding and appreciation of customer priorities and seek out long-term solutions
Required Skills:
Excellent verbal and written communication skills
Customer service experience (call center or otherwise)
Proven problem solving, analytical and decision making skills.
Ability to negotiate to the best outcome for the customer and company
Solid work experience, history and references
Experience in a fast paced work environment (call center or otherwise)
Ability to multi-task and prioritize
Ability to work in a windows environment and learn additional programs as needed
Sales experience and/or marketing experience is a plus
High school diploma required, Bachelors degree is a plus
Shift:
Must be flexible, the call center is open 7 days a week, 24 hours a day.
We do not accept unsolicited resumes or telephone calls. All qualified applicants must apply online at www.timewarner.com/careers.
The physical demands for this position are typical to an office environment and must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Thursday, April 15, 2010
Job Listing
• Image Analyst, Ophthalmology (Job 8905), minimum hourly wage is $12.43, posted 01/07/10
(REPOSTED)
Working under moderate supervision, performs readings of ophthalmic images for multi-center clinical trials using image analysis software and image standards.
• Read study images according to reading procedures set forth in the REDIARC/SMRC Manual of Operations
• Provide standardized, reproducible measurements of clinical ophthalmic findings
• Assess quality of all images read
• Regularly perform image reading for quality assurance purposes
• Perform data entry of study data as needed
REQUIREMENTS
Education
Bachelor's degree required.
Experience
0 to 3 months related experience required. Some digital image analysis experience (preferred)
Essential skills
• Basic research skills
• Computer literacy
• Ability to integrate research findings
Technical skills
Computer skills — data input and word processing
External candidates: Please email your resume and cover letter referencing the above job number and title to jgsearch@case.edu
(REPOSTED)
Working under moderate supervision, performs readings of ophthalmic images for multi-center clinical trials using image analysis software and image standards.
• Read study images according to reading procedures set forth in the REDIARC/SMRC Manual of Operations
• Provide standardized, reproducible measurements of clinical ophthalmic findings
• Assess quality of all images read
• Regularly perform image reading for quality assurance purposes
• Perform data entry of study data as needed
REQUIREMENTS
Education
Bachelor's degree required.
Experience
0 to 3 months related experience required. Some digital image analysis experience (preferred)
Essential skills
• Basic research skills
• Computer literacy
• Ability to integrate research findings
Technical skills
Computer skills — data input and word processing
External candidates: Please email your resume and cover letter referencing the above job number and title to jgsearch@case.edu
Job Listing
Research Assistant 1/Image Reader, Ophthalmology (Job 8765), minimum hourly wage is $12.43
Working under moderate supervision, perform readings of ophthalmic images for multi-center clinical trials using image analysis software and image standards.
• Read study photographs according to reading procedures set forth in the REDIARC/SMRC Manual of Operations
• Provide standardized, reproducible measurements of clinical ophthalmic findings.
• Assess study images to evaluate treatment efficacy and to identify adverse events.
• Assess quality of all images read.
• Regularly perform image reading for quality assurance purposes.
• Record results.
REQUIREMENTS
Experience
0 to 3 months research experience. Some digital image analysis experience preferred.
Education
Bachelor’s of Science degree is required.
Essential skills
• Basic research skills
• Ability to integrate research findings.
Technical skills
External candidates: Please email your resume and cover letter referencing the above job number and title to jgsearch@case.edu
Working under moderate supervision, perform readings of ophthalmic images for multi-center clinical trials using image analysis software and image standards.
• Read study photographs according to reading procedures set forth in the REDIARC/SMRC Manual of Operations
• Provide standardized, reproducible measurements of clinical ophthalmic findings.
• Assess study images to evaluate treatment efficacy and to identify adverse events.
• Assess quality of all images read.
• Regularly perform image reading for quality assurance purposes.
• Record results.
REQUIREMENTS
Experience
0 to 3 months research experience. Some digital image analysis experience preferred.
Education
Bachelor’s of Science degree is required.
Essential skills
• Basic research skills
• Ability to integrate research findings.
Technical skills
- Computer skills in data input and word processing
External candidates: Please email your resume and cover letter referencing the above job number and title to jgsearch@case.edu
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