Thursday, February 17, 2011

Job Listing - Customer Service Coordinator

Customer Service Coordinator

FedEx Office

Job Type Full-time, Part-time
Hours Not Specified
Pay Type Hourly
Location Cleveland
Cleveland, OH 44144

Center Customer Service Coordinator

This team member is required to perform many functions within the center, including all functions performed by Customer Service Associate team members. Additionally, this team member will perform functions such as purchasing, scheduling, problem solving, setting up new customer accounts, preparing bank deposits, and directing team members in one or more major function areas, to include Express Services and Computer Services.

This is a representative list of the general duties and is not intended to be all-inclusive

Provides customer service, including anticipating customer needs, suggesting alternatives and problem solving, and is able to satisfy those needs with a minimum amount of supervision

Takes customer orders, giving pricing information, performs consultative selling to customers, and explains the benefits of digital printing technology to customers

Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates.

Interested in this opportunity?
Click APPLY NOW to submit your application online!

• High school diploma or equivalent, plus at least six months to one year of related experience
• Excellent verbal and written communication skills

1 comment:

  1. Nice post! many unemployed agents will surely be interested with this job post. Just remember, One of the keys to success is ensuring that staff are trained and ready to manage the demands of customer service. Thanks for sharing.

    Outsource Call Center